Q1: Do you accept sample order?
A: Yes, we accept small sample order from 10g (for raw powder), 10ml (for finished oil), 100g and 1kg for your evaluation quality, and you can get our free samples you only need to pay the shipping fee.
Q2: How do you packing?
A: We have a professional packing team with rich experiences, we make packages depends on your order quantity and the destination, to guarantee our customer could receive the parcel smoothly.
Q3: How long does it take for delivering?
A: Normally it takes 5~7 working days. we choose the best channel depends on your country.
Q4: Have your Product Quality been Approved by Third Party Lab?
A: Yes, All products are strictly tested by our QC, confirmed by QA and approved by third party lab in China, USA, Canada, Germany, UK, Italy, France etc. So you will be assured with Good Quality if you choose us.
Q5: Is there any discount?
A: Sure, for larger quantity, we always support with better price. Just email me your order details, you will get the best offer.
Q6: Do you accept VISA business credit card ?
A:Sorry we don't accept VISA credit card,
we'd like to accept Western Union or Bitcoin or Moneygram and bank transfer,
Q7: Do you have any reshipment policy ?
A: We have thoughtful after-sale service and re-shipment policy, if the parcel lost or seized in custom by accident, we will reship your order immediately, you'll never lose. we are looking for long time partner relationship with our customers.